1.1

Please read these terms and conditions of sale ("Terms of Sale") carefully before ordering any products ("Products") from odoba.com ("Site"). Along with our Privacy Policy and Website Terms of Use, these Terms of Sale govern our relationship with you regarding this Site and your purchase of Products from it.

1.2

We recommend printing a copy of your Order and these Terms of Sale for your records.

1.3

By placing an order for any Product(s) on this Site ("Order"), you agree to be bound by these Terms of Sale. By continuing to access the Site, you accept the practices described in these Terms of Sale, which may be updated or changed by us periodically. Regular visits to this page will ensure you are aware of any changes. Your continued use of the Site following any changes signifies your agreement to be bound by the modified Terms of Sale.

1.4

By placing an Order, you are offering to purchase a Product under these Terms of Sale. All Orders are subject to availability and confirmation of the Order price.

2.1

We are Ọdọba, registered in Columbus, Ohio, United States of America.

2.2

You can contact us via email at info@odoba.co. We will get back to you in 1 to 2 business days.

2.3

If we need to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided in your order.

2.4

When we use the words "writing" or "written" in these terms, this includes emails.

3.1

Orders are submitted via the Site as outlined in this clause.

3.2

Once you are ready to make a purchase, click on "Add to Shopping Bag" to add the Product(s) you wish to purchase to your Shopping Bag. Then proceed by clicking "Proceed to Purchase" to log into our secure servers to complete your Order.

3.3

If this is your first purchase on our Site, you will have the option to register and create an account with us using your email address, and you will also be asked to create a password. You must keep this password confidential and not disclose it to any third party. You will then be asked to input your address. The address that you register with must be the address that the card statement is sent to; however, you can use a different delivery address if you wish. If you have already registered with us, you may enter your sign-in details to access your account.

3.4

Once signed in or registered, as the case may be, you must select your preferred method of delivery (if any delivery charges are payable, these will then be added to the amount you will be charged), confirm you wish to make an Order, and consent to the Terms of Sale. You will then be asked to confirm your delivery address and input your payment details.

3.5

Once you have finished compiling your Order, you will be asked to confirm that your Order is correct. If it is not correct, you can revisit your Order and correct any mistakes before confirming and submitting your Order to us. It is your responsibility to ensure that your Order is correct before submitting it to us.

3.6

We will then send you a confirmation email (including your order reference number) to acknowledge that we have received your Order ("Confirmation"). This is sent to the email address you register with us. After sending you the Confirmation, we will process the payment details you have given us to take payment for your Order.

3.7

If and when we are able to do so, we will send you a second email confirming the dispatch of the Product(s) to the delivery address you have requested and giving you estimated timescales for delivery.

3.8

Our acceptance of your Order will be complete only when we send a second email to you confirming your Order and dispatch of the Product(s) and after payment is taken from your credit or debit card. Our acceptance of your Order will be considered for all purposes to have been effectively communicated to you at the time Ọdọba sends an order dispatched email, and it is at this point that a legally binding contract is formed between you and Ọdọba for the purchase of Products ("Contract").

3.9

If we are unable to fulfill your Order, you will receive an email from us informing you that the Order has not been accepted, and we will refund the payment for your Order to you.

3.10

Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

4.1

If you wish to make a change to the Product(s) you have ordered, please contact us. We will let you know if the change is possible.

4.2

Unfortunately, if we have already sent you the second email referred to in clause 3.8, we are unable to change your Order, although you will still have the rights to cancel as described below.

5.1

When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order.

5.2

Where you are ordering for delivery within the United States, all prices are inclusive of standard delivery charges. Express delivery charges and sales taxes (where applicable) for delivery within the United States will be shown when you view the Product(s) in your Shopping Bag.

5.3

Where you are ordering for delivery to the UK or the European Union, you act as the importer of the Product(s) (commonly known as the “Importer of Record”). The price we display includes import duty and taxes which we shall pay to the relevant authorities on your behalf. You hereby authorize us to make such payments on your behalf. The import duty, import taxes, and delivery charges (where applicable) for delivery to the UK and the E.U. are included in the total amount due when you view the Product(s) in your Shopping Bag.

5.4

Where you are ordering for delivery to anywhere other than the UK, the European Union, or the United States, all prices are inclusive of any applicable import duties or taxes. Delivery charges (where applicable) will be shown when you view the Product(s) in your Shopping Bag.

5.5

The total amount payable by you will be displayed before you confirm your Order and will be set out in the confirmatory email you receive from us.

5.6

Our prices may change at any time. If we discover that the price for a Product has changed or that there has been a pricing error when we receive your Order, we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will not be under an obligation to supply the Product(s) until we have sent you the second email confirming dispatch of your Order.

5.7

It is always possible that, despite our best efforts, some of the Product(s) we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the Product(s)' correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the Product(s)' correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may end the contract, refund you any sums you have paid, and require the return of any goods provided to you.

6.1

All payments must be made at the time of Confirmation. Payment for all Orders must be by credit or debit card. We accept credit or debit card payments via Visa, MasterCard, American Express, and PayPal. If we are unable to accept or fulfill your Order for any reason, we will refund any money paid by you in respect of the Order. We will not dispatch the Product(s) until we receive payment in full.

6.2

For payment by card, all credit or debit cardholders and bank account holders respectively may be subject to authorization and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason, authorize or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) you have ordered as a result.

6.3

We do not hold any of your payment details anywhere on the Site. They are passed securely to our payments processor for authorization by your bank or payment provider.

7.1

We aim to deliver Product(s) to the delivery address you have requested in your Order within the time set out in our second confirmatory email, but we cannot give an exact or guaranteed delivery date.

7.2

If we have not delivered the Product(s) to you within 30 (thirty) days of the date of the Contract, or any other date that we may agree with you, then you may cancel the Contract and we will refund any money paid by you.

7.3

Legal title to the product purchased will pass to you upon shipment of your order. Risk in the product will remain with Ọdọba until it is delivered to you at the address specified when you placed the order.

7.4

In our commitment to sustainability and reducing waste, all of our solid gold jewellery is made to order. These items will be shipped out after they have been crafted in our partner factory in Thailand. The made-to-order process takes approximately 4-6 weeks, plus delivery time.

8.1

Except for any specific warranties we offer in relation to any particular Product(s) (including our Five Year Warranty), or consumer guarantees under law, we do not offer any warranty or guarantee on our Product(s).

8.2

You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage, contact our Customer Care Team as soon as possible with your Order reference number at hand.

8.3

If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Product(s) or refund the price paid by you, including any delivery charges you paid, provided that you have not worn or used and damaged the Product(s). We will either refund the cost of the return of the Product(s) to us by you or send you a prepaid parcel which you can use to return the Product(s).

8.4

Since we want each Ọdọba piece to be looked at as items to last, heirlooms to be cherished and passed down through generations, we are committed to ensuring the highest quality in our products. If you experience any issues with your Ọdọba jewellery, please do not hesitate to contact us for assistance.

9.1

Without limiting your statutory rights, you may cancel a Contract at any time before your Order is delivered and up to 100 days afterward, beginning on the day the Product(s) are delivered to you or someone appointed by you (other than the carrier) receives the Product(s). By canceling the Contract, you may return any Product(s) purchased from us within 100 days and request a refund or an exchange.

9.2

To cancel a Contract, you must clearly inform us, preferably:

9.2.1

In writing (to Returns Department, Ọdọba, [Insert Address], United States),

9.2.2

By email (to info@odoba.co) and give us your name, address, and Order reference number.

9.3

You do not have any right to (a) cancel your Contract for the supply of, and/or (b) refund and/or (c) exchange any Product(s) that have been engraved or otherwise made to your bespoke specifications (unless such Product(s) were damaged, defective, or faulty when delivered to you or have been incorrectly delivered).

9.4

You must return the Product(s) to us at your own cost within 14 days after the day of notifying us of the cancellation, in the same condition in which you received them (without limiting your rights to take any reasonable steps to examine the Product(s) and make sure they conform to your Order). You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of the Product(s), from the refund to which you are otherwise entitled.

9.5

To return (or exchange) the Product(s), you should package the parcel securely using the original packaging (making sure you include a note of your name and address (enclosing the exchange/returns form and the delivery note) inside the parcel) and then return it to us, by hand, courier, or by recorded delivery mail or other form of certified mail to the following address: "Returns Department, Ọdọba, [Insert Address], United States". Products can be exchanged (but not returned) at our US locations.

9.6

If you cancel a Contract between us within the 100-day period (see above), we will process the refund due to you as soon as possible and, in any case, within 14 days after the day on which we receive the Product(s) back or, if earlier, the day on which we receive evidence that you have returned the Product(s) to our returns address. We will refund the price of the Product(s) in full (except for any deduction we are entitled to make due to your use of, or damage to, the Product(s), or any unnecessary handling by you), including the cost of standard delivery. If you have selected a delivery method which is more expensive than the standard delivery method (the cheapest option), we will only refund you the amount of the standard delivery charge. All other cancellations and refunds are at our sole discretion.

9.7

We will refund any money received from you using the same method originally used by you to pay for your purchase, unless agreed otherwise.

9.8

Details of your consumer rights to cancel described above, and an explanation of how to exercise them, are provided in the delivery note which accompanies the Product(s).

9.9

For exchanges, if the value of the new Product(s) exceeds the original value of the Product(s), you will be required to pay the difference. Should the value of the new Product(s) be lower than the original value, the difference will be credited to the credit or debit card originally used for the Order.

9.10

We believe that each Ọdọba piece should be cherished and considered an heirloom to be passed down through generations. We are dedicated to ensuring the highest quality in our products. If you encounter any issues with your Ọdọba jewellery, please reach out to us for assistance.

10.1

Without limiting your statutory rights, all Products are covered by a five-year warranty from the date of purchase (under normal conditions of wear and tear). During these five years, Ọdọba will repair any issue with a Product free of charge on receipt of valid proof of purchase.

11.1

Without limiting your statutory rights, if you present Product(s) without Proof of Purchase, we are pleased to offer repair services for a fee. The fee will be determined and quoted to you once you have submitted the required images and documentation.

12.1

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

12.2

Nothing in these Terms of Sale will limit our liability for:

12.2.1

fraud; or

12.2.2

death or personal injury caused as a result of our negligence; or

12.2.3

breach of your legal rights in relation to the Product(s) including the right to receive Product(s) which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; and supplied with reasonable skill and care.

12.3

We only supply the Products for domestic and private use. If you use the Products for any commercial, business or re-sale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13.1

All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these Terms of Sale, you give your consent to receive communications from us by email.

13.2

Personal information that you supply to us will only be disclosed by us to a third party in accordance with our Privacy Policy. You agree that we may use the personal information supplied by you in accordance with our Privacy Policy.

14.1

Our Privacy Policy can be found at Privacy & Security. By consenting to these Terms of Sale, you acknowledge and agree to be bound by the terms of our Privacy Policy, which may be updated from time to time. Please read our Privacy Policy carefully.

15.1

The entire content of the Site, including all jewellery designs, copyright, trademarks, and other intellectual property rights it contains, including the name 'Ọdọba', is the sole property of Ọdọba and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Site nor may you use any such content in connection with any business or commercial enterprise.

16.1

No failure or delay by us in exercising any right or remedy provided by law or under these Terms of Sale, and no single or partial exercise of any such right or remedy, shall impair the right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time.

16.2

If any clause of these Terms of Sale is found to be invalid, illegal, or unenforceable by any court or authority, that clause or part-clause will be deleted from these Terms of Sale and the validity and enforceability of the rest of these Terms of Sale shall remain unaffected.

16.3

These Terms of Sale are not intended to confer any rights or remedies upon any person other than you and Ọdọba.

16.4

We will try and solve any disagreements quickly, fairly, and efficiently. However, if you are not happy with the way that we deal with any disagreement and you want to begin court proceedings, you must do this within the United States.

1.1

This website, odoba.com (the "Site"), is provided and operated by Ọdọba ("we", "us", or "our").

1.2

Your use of the Site is subject to these website terms and conditions ("Website Terms") which outline the basis on which you may make use of the Site.

1.3

Whether you register with us or not, you will be bound by these Website Terms in full, and you also agree to be bound by the terms of our Privacy Policy, which explains the use we are authorized to make of your personal information.

1.4

Your purchase of products which we supply to you through the Site ("Product(s)") is subject to our Terms of Sale.

1.5

Please read these Website Terms carefully. Together with our Privacy Policy and, if you purchase Products through the Site, our Terms of Sale, they govern our relationship with you.

1.6

We may amend these Website Terms at any time by posting the amended terms on the Site. All amended terms will automatically take effect immediately upon posting. Please check these Website Terms periodically to stay informed of any changes. By continuing to use the Site, you confirm that you accept the then current Website Terms in full at the time you use the Site.

2.1

We are Ọdọba, a company registered in Columbus, Ohio, United States of America.

2.2

You can contact us by email at info@odoba.co or through our contact page at www.odoba.co/pages/contact.

3.1

In order to become a registered user of the Site and purchase our Products, you will be required to provide some basic personal information.

3.2

You agree that all information supplied during registration is true and accurate and will be kept up to date at all times. We will use the information provided to contact you.

4.1

We have made this Site available to you for your own personal, non-commercial use. We may modify, withdraw, or deny access to this Site at any time.

4.2

If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must keep this information safe and treat it as confidential. You must not disclose it to any third party.

5.1

The Site and all of its contents including, without limitation, all text, software (including source codes), trademarks, logos, designs, images, photographs, audiovisual materials, written materials, and any other form of material ("Website Content") are owned by us or licensed to us by third parties. The copyright and all other intellectual property rights in all Website Content (whether registered or unregistered) are owned by us or our licensors. Any rights or licenses of the Website Content not expressly granted by these Website Terms are reserved.

5.2

Except as set out in these Website Terms, your use of the Website Content without our written permission is strictly prohibited. You may print off one copy, and may download extracts, of any page of the Site for non-commercial, personal use provided that:

5.2.1

You do not modify, distribute, publish, transmit, display, reproduce, create derivative works from, sell, license, or otherwise use the Website Content without our written permission;

5.2.2

No graphics are used separately from accompanying text;

5.2.3

Our copyright and trademark notices appear in all copies and you acknowledge this Site as the source of the material; and

5.2.4

The person to whom you provide these materials is made aware of these restrictions.

5.3

You may not systematically extract and/or re-utilize parts of the Website Content without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of this Site without our express written consent.

5.4

In the event that you are found by us to have breached the terms of this clause 5, we reserve the right to terminate your use of the Site without notice, without limiting any other rights and remedies we may have.

6.1

We do not guarantee that the Site will be compatible with any hardware or software you may use.

6.2

We do not warrant that the Site will be uninterrupted or error-free.

6.3

The Site is provided on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction, or modification under the laws of the United States.

7.1

The information contained on the Site is given for general information and interest purposes only. We shall not be liable, regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in the information contained within the Site (including reliance upon any such information), or for any delay or interruption in the transmission thereof to you, or for any claims or losses arising therefrom or occasioned thereby. Specifically, please note that some products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques.

7.2

We will not be liable for any third-party claims, any business, financial, or economic loss, any loss of profit, or any consequential or indirect loss (such as lost reputation or lost opportunity), whether foreseeable or unforeseeable, arising as a result of your use of the Site, whether such loss is incurred or suffered as a result of our negligence or otherwise.

7.3

We accept no liability for viruses, and you are advised to take all appropriate safeguards before downloading information or images from the Site.

7.4

Nothing in these Website Terms will limit our liability for:

7.4.1

Fraud;

7.4.2

Death or personal injury caused as a result of our negligence; or

7.4.3

Any matter for which it would be unlawful for us to exclude or to attempt to exclude our liability.

8.1

Upon receipt of an email from you requesting the cancellation of your registration, we will terminate your registration.

8.2

We reserve the right to terminate your registration immediately without notice if, in our opinion, you have breached these Website Terms.

9.1

We request that all information included in your registration is accurate, current, and complete.

9.2

All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these Website Terms, you give your consent to receive communications from us by email.

9.3

Personal information that you supply to us will not be disclosed by us to any third party, except in accordance with our Privacy Policy. You agree that we may use the personal information supplied by you in accordance with our Privacy Policy.

The Site may include links to other websites or material. We are not responsible for the content on any website outside the Site. Please see our Privacy Policy for more details.

11.1

No failure or delay by us in exercising any right or remedy provided by law or under these Website Terms, and no single or partial exercise of any such right or remedy, shall impair the right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time.

11.2

We will not be responsible for any breach of these Website Terms caused by circumstances beyond our reasonable control.

11.3

If any provision of these Website Terms is found to be invalid or unenforceable by a court, it will be deleted from the rest of these Website Terms which shall remain unaffected.

11.4

These Website Terms (and any document expressly referred to in them, including the Terms of Sale and Privacy Policy) represent the entire agreement between you and us in relation to the subject matter of any Contract.

11.5

These Website Terms are governed by and construed in accordance with the laws of the United States. You agree, as we do, to submit to the non-exclusive jurisdiction of the United States courts.

At Ọdọba, we collect data directly from individuals or via specialist data co-op partners with your explicit consent. We collect, process, and store data of employees, prospective employees, partners, customers of Ọdọba, and third-party suppliers.

We collect special category data, such as gender, to provide you with the best shopping experience possible and to comply with other laws outside of data protection, such as employment law, or when you provide it to us directly.

When visiting our website, we collect data through Shopify, our eCommerce platform provider.

Data we collect for employment purposes can be found within our employee contracts and full data protection policy. This notice relates directly to customers of Ọdọba.

Customers of Ọdọba: Customers who visit the Ọdọba website, receive marketing via email, post, or SMS, and place orders with us.

Partner: A company that provides goods or services to Ọdọba required for us to provide our services to you.

3rd Parties: Other suppliers of goods or services to Ọdọba.

Employee: Someone who works for Ọdọba.

Prospective Employee: Someone who has applied for or has been approached directly by Ọdọba for a vacant job role.

Your Choices

• Providing Personal Data: You can choose not to provide us with personal data. If you choose to do this, you can continue to use the Ọdọba website and browse its pages, but we will not be able to process transactions or continue a relationship without personal data.
• Blocking Cookies: You can block cookies by activating a setting on our cookie banner, allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off non-essential cookies, you can continue to use the Ọdọba website and browse its pages. See the cookie section below for further detail.
• Opting Out of Marketing: You can opt-out of marketing by clicking the unsubscribe option in any marketing communications.

Your Rights

You can exercise your rights by sending an email to privacy@odoba.co.

• Access: You have the right to access the information we hold about you. This includes the right to ask us supplementary information about:
• Correction: You have the right to make us correct any inaccurate personal data about you.
• Objection: You can object to us using your data for profiling or making automated decisions about you. We will use your data to determine whether we should let you know information relevant to you (for example, tailoring emails or social media advertising to you based on your behavior).
• Portability: You have the right to port your data to another service. We will give you a copy of your data in CSV format so that you can provide it to another service. If you ask us, and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
• Erasure: You have the right to be ‘forgotten’ by us. You can do this by asking us to erase any personal data we hold about you if it is no longer necessary for us to store the data for purposes of your relationship with Ọdọba or any other law.
• Complaints: You have the right to complain about our use of your data. Please tell us first so we have a chance to address your concerns. If we fail in this, you can address any complaint to the US Federal Trade Commission, either by calling their helpline or as directed on their website at www.ftc.gov. Or you can make a complaint to your local supervisory authority. Details can be found by following this link: Global Privacy Assembly.

These rights apply to all the data categories listed in the ‘Data We Collect and How We Collect It’ section.

We do everything we can to ensure the security of your data. In today’s data-driven and connected world, the security of your data is more critical than ever. We recognize this and have implemented measures to keep your data safe. All staff are bound by confidentiality and will never disclose or share your data unless authorized to do so.

Ọdọba is a controller in relation to your data; we are not a processor or a sub-processor for any other brand or company. As a controller, we use third parties to process data; please see the section below on third parties.

Like most companies, Ọdọba utilizes third parties to provide services to our customers and to store data. An overview of the services our third parties conduct on our behalf is listed below. These third parties will be based in the US, EEA, and in some cases outside of both the US and EEA.

EEA (European Economic Area)

The European Economic Area (EEA) includes the member states of the European Union (EU) as well as Iceland, Liechtenstein, and Norway. The EEA allows these countries to be part of the EU's single market. It provides for the free movement of persons, goods, services, and capital within the internal market of the EU.

GDPR (General Data Protection Regulation)

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas. The primary aim of the GDPR is to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

US Data Protection Regulations

In the United States, data protection and privacy regulations are governed by a combination of federal and state laws. Key regulations include the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices, and the California Consumer Privacy Act (CCPA), which grants California residents specific rights over their personal data.

Ọdọba conducts thorough reviews of all its third parties, including implementing data protection agreements, where possible, to ensure that every possible safeguard is in place and that the data is secure. Should there be a possibility that data could be exposed to a high level of risk, a Data Protection Impact Assessment will be completed and will be available upon request. Where data is transferred outside of the US and the EEA, Ọdọba has taken steps to ensure that your data is transferred under a lawful condition or safeguard as described in the GDPR.

Ọdọba works with several third parties who offer eCommerce solutions for Ọdọba to be able to provide online shopping to our customers, most of which do not process customer data in any way. Below is a list of those who have access to or process your data and a brief description of what they do:

1. Deferred payment or split payment options: Klarna offers payment terms to individuals wishing to spread the payment of an item or items. Ọdọba does not share data with Klarna. If you decide to use their services, you will form a direct relationship with Klarna. Please click here to view Klarna’s privacy notice.
2. Customer services and feedback: When you need to discuss a return or have questions in relation to Ọdọba products, you can contact our customer services team. Ọdọba uses various platforms and third parties to enable us to provide the best service possible and allow you to provide feedback to improve our service.
3. Analytics: Ọdọba uses your data to analyze trends such as shopping habits and internet usage to offer you a more tailored experience and to attract other individuals who match your online profile.
4. Marketing: Ọdọba shares your data with specialist marketing providers who assist us in sending you the latest news and product information.
5. Payment processors: Ọdọba does not process your payment details. Instead, we have provided you with payment solutions through Stripe to complete your transaction.
6. Website optimisation: Ọdọba utilizes optimization tools to tailor your shopping experience. These tools can interpret your online behavior and provide you with recommendations.
7. Email check: We ensure your email is correct and that by using an email validation tool.
8. Label printing and generation: Shipping integration and label printing to ensure your goods get to you.
9. Delivery companies and delivery tracking: Ọdọba uses Fedex to ensure your goods get to you on time and as quickly as possible. You can track these packages to get up-to-the-minute information about your delivery.
10. Data storage, data modeling, and data transition tools: We ensure your data is safe and secure by utilizing data storage specialists. We ensure the data arrives safely by utilizing data transition tools.

Ọdọba would love to keep in touch with you. When you sign up to receive marketing and open an account with us, we will send you emails, postal marketing, and SMS messages (where you have submitted your phone number). We will also display customized advertising when you log in to your social media profiles.

These messages will be specific to Ọdọba; we do not sell your data or share it with other brands for advertising purposes without your explicit consent.

Our marketing messages are sent via a specialist eCommerce marketing tool. You can opt-out of marketing at any time by clicking the unsubscribe link in your emails and SMS messages or by contacting us directly.

There will be occasions when Ọdọba sends administrative messages such as order updates; these messages are not deemed marketing and cannot be opted out of.

Marketing and administration emails you receive from Ọdọba contain a tracking pixel. This pixel lets us know things such as our email campaigns' open rates and click rates. The pixel also lets us know if an email has not been delivered to update our records and keep them current.

When we analyze the data, we do so from an aggregated perspective, meaning that we report upon an overall number of open rates and click rates.

When a purchase is made, or you add an item to your cart, or create an account, you will notice that the marketing preference box is pre-ticked. This is because we rely on a soft opt-in to promote further, similar goods to you.

If you wish to opt-out of these messages, please untick this box at the cart stage; of course, you can unsubscribe from marketing at any point.

Should you place an item in the cart and not complete an order, Ọdọba will send you an abandoned cart message offering you the chance to complete your order. These messages are sent when you provide an email address to Ọdọba at the checkout stage or where you are logged in to your Ọdọba account.

Abandoned cart messages are sent using the soft opt-in method described above.

When you provide a postal address to Ọdọba, we will send you postal marketing. Postal marketing can be opted out of by contacting privacy@odoba.co.

Ọdọba does not collect your payment details or process them directly. All payment data is securely processed by Shopify, our eCommerce platform provider, and Stripe, our payment processor. As a customer, you enter your payment details directly into Shopify’s secure system, which then processes the payment through Stripe. This ensures that your information is protected. Ọdọba does not have access to or store your payment information. If you have any questions regarding payment processing, please refer to Shopify's and Stripe's privacy policies for more details.

To further improve your shopping experience, we store information about you using cookies, which are files sent by us to your computer or another access device that we can access when you visit our site at some point in the future.

The cookies we use enable us to save your cart for later and track the opening of our emails, for example. We use several different cookies on our site. If you do not know what cookies are or how to control or delete them, we recommend that you visit aboutcookies.org for detailed guidance.

There are four main types of cookies we store – here’s how and why we use them:

1. Site functionality cookies (necessary) – These cookies allow you to navigate the site and use our features, such as “add to cart” and “save for later”.
2. Customer preference cookies – When you are browsing or shopping on the Ọdọba website, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible and more personal to you.
3. Site analytics cookies – These cookies allow us to measure and analyze how our customers use the site to improve both its functionality and your shopping experience.
4. Targeting or advertising cookies – These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences via the cookie banner.

First-Party Cookies

These are cookies that are set by this website directly.

We use a Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period. This cookie only stores basic data about your basket strictly for our website. The expiration of this cookie ranges from 30 minutes to 2 years.

Third-Party Cookies

Our website also uses third-party cookies, including a recording service that captures mouse clicks, mouse movements, page scrolling, and any text entered into website forms. The data collected by this service is used to improve our website's usability. This information is stored securely and is utilized for aggregated and statistical reporting to help us enhance your shopping experience.

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Ohio, United States. You irrevocably submit to the exclusive jurisdiction of the courts located within Ohio for the resolution of any disputes arising out of or relating to these terms and conditions.

Our website uses several different cookies. If you do not know what cookies are or how to control or delete them, we recommend that you visit aboutcookies.org for detailed guidance.

More information on session cookies and what they are used for can be found here: All About Cookies.

To view a list of the cookies present when browsing our site, you can right-click within the browser page, click "Inspect," and then click "Application." This will allow you to see all the cookies that are set by our website and their details.

This policy applies to all residents of California.

For the purposes of the CCPA, Ọdọba collects the following information:

• Name
• Residential address
• Browsing history and IP address
• Phone number
• Email address

Ọdọba collects this data to fulfill orders you have placed, send marketing messages, and for other processing described throughout this notice.

Ọdọba shares data with data processors and sub-processors who assist us in providing you with products and marketing, such as delivery companies and our marketing and analytical partners. A complete list of Ọdọba's third parties is available on demand.

Ọdọba collects your data directly from you. We never buy or sell data; we only process your data when it is freely given to us.

Ọdọba will never discriminate against you. We provide the same products and pricing structure available to customers worldwide.

You have the right to be forgotten, where applicable, and where Ọdọba does not require your data to satisfy a particular law.

You have the right to access your data or ask us to amend it if it is incorrect. Please email privacy@odoba.co if you wish to do so.

These Terms

It is important that you read these terms and conditions of sale ("Terms of Sale") carefully before ordering any Product(s) ("Products") from odoba.co ("Site"). Together with our Privacy Policy and Website Terms of Use, these Terms of Sale govern our relationship with you in relation to this Site and your purchase of our Products on this Site.

We advise you to print a copy of your Order and these Terms of Sale for your information and safekeeping.

By placing an order for any Product(s) on this Site ("Order"), you agree to be bound by these Terms of Sale, and by continuing to access the Site, you agree to accept the practices described in these Terms of Sale, which may be updated or changed by us from time to time.

By placing an Order, you are offering to purchase a Product on and in accordance with these Terms of Sale. All Orders are dependent on availability and confirmation of the Order price.

About Ọdọba LLC

We are Ọdọba LLC, a company registered in Ohio, United States. Our registered office is 1570 Cleveland Ave, Columbus, Ohio.

You can contact us via email at info@odoba.co or through our contact page at www.odoba.co/pages/contact.

If we have to contact you, we will do so by email or by writing to you at the email address or postal address you provided to us in your order.

When we use the words "writing" or "written" in these terms, this includes emails.

The Contract

Orders are submitted via the Site as set out in this clause.

Once you are ready to make a purchase, click on "Add to Shopping Bag" to add the Product(s) you wish to purchase to your Shopping Bag. Then proceed by clicking "Proceed to Purchase" to log into our secure servers to complete your Order.

If this is your first purchase on our Site, you will have the option to register and create an account with us using your email address, and you will also be asked to create a password. You must keep this password confidential and not disclose it to any third party. You will then be asked to input your address. The address that you register with must be the address that the card statement is sent to, however, you can use a different delivery address if you so wish. If you have already registered with us, you may enter your sign-in details to access your account.

Once signed in or registered, as the case may be, you must select your preferred method of delivery (if any delivery charges are payable, these will then be added to the amount you will be charged), confirm you wish to make an Order and consent to the Terms of Sale. You will then be asked to confirm your delivery address and input your payment details.

Once you have finished compiling your Order, you will be asked to confirm that your Order is correct. If it is not correct, you can revisit your Order and correct the mistakes before confirming and submitting your Order to us. It is your responsibility to ensure that your Order is correct before submitting it to us.

We will then send you a confirmation email (including your order reference number) to acknowledge that we have received your Order ("Confirmation"). This is sent to the email address you register with us. After sending you the Confirmation, we will process the payment details you have given to us to take payment for your Order.

If and when we are able to do so, we will send you a second email confirming dispatch of the Product(s) to the delivery address you have requested and giving you estimated timescales for delivery.

Our acceptance of your Order will be complete only when we send a second email to you confirming your Order and dispatch of the Product(s) and after payment is taken from your credit or debit card. Our acceptance of your Order will be considered for all purposes to have been effectively communicated to you at the time Ọdọba sends an order dispatched email, and it is at this point that a legally binding contract is formed between you and Ọdọba for the purchase of Products ("Contract").

If we are unable to fulfil your Order, you will receive an email from us informing you that the Order has not been accepted, and we will refund the payment for your Order to you.

Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

Making a Change to the Contract

If you wish to make a change to the Product(s) you have ordered, please contact us. We will let you know if the change is possible.

Unfortunately, if we have already sent you the second email referred to in cl 3.8, we are unable to change your Order, although you will still have the rights to cancel described below.

Engraving and Gift Messages

We are unable to process any engraving request or gift card messages containing profanities or inappropriate language. Where possible, we will contact you to seek an alternative engraving or gift message, and we will do this before we send you the second confirmatory email in respect of your Order.

As outlined at 11.3 below, you do not have any right to (a) cancel your Contract for the supply of any Product(s), (b) refund any Product(s), and/or (c) exchange any Product(s) that have been engraved or otherwise made to your bespoke specifications (unless such Product(s) were damaged, defective, or faulty when delivered to you or have been incorrectly delivered).

Price

When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order.

Where you are ordering for delivery to the United States, we will add any applicable state taxes and any delivery charges and display these in the total amount due on the checkout page.

Where you are ordering for delivery to anywhere other than the United States, all prices are inclusive of any applicable import duties or taxes. Delivery charges (where applicable) will be shown when you view the Product(s) in your Shopping Bag.

The total amount payable by you will be displayed before you confirm your Order and will be set out in the confirmatory email you receive from us.

Our prices may change at any time. If we discover that the price for a Product has changed or that there has been a pricing error when we receive your Order, we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will not be under an obligation to supply the Product(s) until we have sent you the second email confirming your Order.

It is always possible that, despite our best efforts, some of the Product(s) we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the Product(s) correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the Product(s) correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may end the contract, refund you any sums you have paid, and require the return of any goods provided to you.

Payment

All payments must be made at the time of Confirmation. Payment for all Orders must be by credit or debit card. We accept payment via Visa, MasterCard, American Express, Maestro, and PayPal. If we are unable to accept or fulfill your Order for any reason, we will refund any money paid by you in respect of the Order. We will not dispatch the Product(s) until we receive payment in full.

For payment by card, all credit or debit cardholders and bank account holders respectively may be dependent on authorization and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorize or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.

To ensure safe and secure shopping, we use standard internet encryption technology to provide you with the maximum practicable level of security.

We do not hold any of your payment details anywhere on the Site. They are passed securely to our payment processor for authorization by your bank or payment provider.

Delivery

We aim to deliver Product(s) to the delivery address you have requested in your Order within the time set out in our second confirmatory email, but we cannot give an exact or guaranteed delivery date.

If we have not delivered the Product(s) to you within 30 (thirty) days of the date of the Contract, or any other date that we may agree with you, then you may cancel the Contract, and we will refund any money paid by you.

Ownership of the Product(s) will pass to you on delivery.

Damaged or Defective Product(s)

Except for any specific warranties we offer in relation to any particular Product(s) (including our Five Year Warranty), or consumer guarantees under law, we do not offer any warranty or guarantee on our Product(s).

You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage, contact our Customer Care Team as soon as possible with your Order reference number to hand.

If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Product(s) or refund the price paid by you, including any delivery charges you paid, provided that you have not worn or used and damaged the Product(s). We will either refund the cost of the return of the Product(s) to us by you or send you a prepaid parcel which you can use to return the Product(s).

Exchanges and Returns

Without limiting your statutory rights, you may cancel a Contract at any time before your Order is delivered and up to 100 days afterward, beginning on the day the Product(s) are delivered to you or someone appointed by you (other than the carrier) receives the Product(s). By canceling the Contract, you may return any Product(s) purchased from us within 100 days and request a refund or an exchange.

To cancel a Contract, you must clearly inform us, preferably by email (to info@odoba.co).

You do not have any right to (a) cancel your Contract for the supply of, and/or (b) refund and/or (c) exchange any Product(s) that have been engraved or otherwise made to your bespoke specifications (unless such Product(s) were damaged, defective, or faulty when delivered to you or have been incorrectly delivered).

You must return the Product(s) to us within 14 days after the day of notifying us of the cancellation, in the same condition in which you receive them (without limiting your rights to take any reasonable steps to examine the Product(s) and make sure they conform to your Order). You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of the Product(s), from the refund to which you are otherwise entitled.

To return (or exchange) the Product(s), you should package the parcel securely using the original packaging (making sure you include a note of your name and address (enclosing the exchange/returns form and the delivery note) inside the parcel) and use the pre-paid mailing label we provide once your return has been processed.

If you cancel a Contract between us within the 100-day period (see above), we will process the refund due to you as soon as possible and, in any case, within 14 days after the day on which we receive the Product(s) back or, if earlier, the day on which we receive evidence that you have returned the Product(s) to our returns address. We will refund the price of the Product(s) in full (except for any deduction we are entitled to make due to your use of, or damage to, the Product(s), or any unnecessary handling by you), including the cost of standard delivery. If you have selected a delivery method which is more expensive than the standard delivery method (the cheapest option), we will only refund you the amount of the standard delivery charge. All other cancellations and refunds are at our sole discretion.

We will refund any money received from you using the same method originally used by you to pay for your purchase, unless agreed otherwise.

Details of your consumer rights to cancel described above, and an explanation of how to exercise them, are provided in the delivery note which accompanies the Product(s).

For exchanges, if the value of the new Product(s) exceeds the original value of the Product(s), you will be required to pay the difference. Should the value of the new Product(s) be lower than the original value, the difference will be credited to the credit or debit card originally used for the Order.

Five Year Warranty

Without limiting your statutory rights, all Product is covered by a five-year warranty from the date of purchase (under normal conditions of wear and tear). During that five years, Ọdọba will repair any issue with a Product free of charge on receipt of valid proof of purchase.

Exchanges and Returns Without Proof of Purchase

Without limiting your statutory rights, on presentation of Product(s) without Proof of Purchase, we are happy to offer you a repair for a fee. Please contact us for a quote after submitting the necessary images and documentation.

Exchanges and Returns Five Years or More After Purchase Date

Without limiting your statutory rights, for Product(s) purchased more than five years ago, we are happy to offer you a repair for a fee. Please contact us for a quote after submitting the necessary images and documentation.

Disclaimer and Limitations on Our Liability

You use the site at your own risk. The site is provided on an “as is” and “as available” basis. To the extent permitted by applicable law, our company and its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents, and licensors (“affiliates”) disclaim all warranties, conditions, and representations of any kind, whether express, implied, statutory, or otherwise, including those related to merchantability, fitness for a particular purpose, and non-infringement and those arising out of course of dealing or usage of trade.

In particular, our company and its affiliates make no representations or warranties about the accuracy or completeness of content available on or through the site, or the content of any websites or online services linked to or integrated with the site. Our company and its affiliates will have no liability for any: (a) errors, mistakes, or inaccuracies of content; (b) personal injury or property damage resulting from your access to or use of the site; (c) any unauthorized access to or use of our servers or of any personal information or user data; (d) any interruption of transmission to or from the site; (e) any bugs, viruses, trojan horses, or the like which may be transmitted on or through the site by any third party; or (f) any loss or damage of any kind incurred as a result of the use of any content posted or shared through the site.

You understand and agree that any material or information downloaded or otherwise obtained through the use of the site is done at your own risk and that you will be solely responsible for any damage arising from doing so. No advice or information, whether oral or written, obtained by you from us or through the site will create any warranty not expressly made.

To the maximum extent permitted by applicable law, in no event will we be liable to you or to any third party for any indirect, special, incidental, punitive, or consequential damages (including for loss of profits, revenue, or data) or for the cost of obtaining substitute products arising out of or in connection with these terms of sale, however caused, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability, or otherwise, and whether or not we’ve been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total cumulative liability to you or any third party under these terms of sale, from all causes of action and all theories of liability, will be limited to and will not exceed the amount you have actually paid us during the twelve (12) months preceding the claim giving rise to such liability.

You understand and agree that we have set our prices and entered into these Terms of Sale with you in reliance upon the limitations of liability set forth in these Terms of Sale, which allocate risk between us and form the basis of a bargain between the parties.

Indemnification

You agree to indemnify and hold harmless our company and its Affiliates from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms of Sale by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.

Notices

All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these Terms of Sale you give your consent to receive communications from us by email.

Personal information that you supply to us will only be disclosed by us to a third party in accordance with our Privacy Policy. You agree that we may use the personal information supplied by you in accordance with our Privacy Policy.

Privacy

Our Privacy Policy can be found at Privacy & Security. By consenting to these Terms of Sale, you acknowledge and agree to be bound by the terms of our Privacy Policy, which may be updated from time to time. Please read our Privacy Policy carefully.

Acceptable Use of the Site

You are responsible for your use of the Site, and for any use of the Site made using your account. When you use the Site, you may not: (a) violate any law or regulation; (b) violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights; (c) post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable; (d) send unsolicited or unauthorized advertising or commercial communications, such as spam; (e) engage in spidering or harvesting, or participate in the use of software, including spyware designed to collect data from the Site; (f) transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems; (g) stalk, harass, or harm another individual; (h) impersonate any person or entity or perform any other similar fraudulent activity, such as phishing; (i) use any means to scrape or crawl any web pages contained in the Site; (j) attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Site; (k) attempt to decipher, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site; or (l) advocate, encourage, or assist any third party in doing any of the foregoing.

Intellectual Property

We own the entire content of the Site, including all right, title, and interest in and to the software, text, media, jewelry design (“Our Content”), and our trademarks, logos, and brand elements (“Marks”). The Site, Our Content, and our Marks are all protected under U.S. and international laws. The look and feel of the Site are copyright © Ọdọba LLC. All rights are reserved. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of Our Content or copies of Our Content supplied to you or which appears on the Site nor may you use any such Content in connection with any business or commercial enterprise without the express written permission from Ọdọba LLC.

Arbitration Agreement & Waiver of Certain Rights

You and Ọdọba LLC agree that we will resolve any disputes between us through binding and final arbitration instead of through court proceedings. You and Ọdọba LLC hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and Ọdọba LLC relating to these Terms of Sale or the offerings (each a “Claim”) shall be submitted for binding arbitration in accordance with the Rules of the American Arbitration Association (“AAA Rules”). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies.

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Ọdọba LLC will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

This arbitration agreement does not preclude you or Ọdọba LLC from seeking action by federal, state, or local government agencies. You and Ọdọba LLC also have the right to bring qualifying claims in small claims court. In addition, you and Ọdọba LLC retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms of Sale, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Sale.

Neither you nor Ọdọba LLC may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or Ọdọba LLC’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.

If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms of Sale will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms of Sale. This Section of the Terms of Sale will survive the termination of your relationship with Ọdọba LLC.

This section limits certain rights, including the right to maintain a court action, the right to a jury trial, the right to participate in any form of class or representative claim, the right to engage in discovery except as provided in AAA Rules, and the right to certain remedies and forms of relief. Other rights that you or Ọdọba LLC would have in court also may not be available in arbitration.

Miscellaneous

No failure or delay by us in exercising any right or remedy provided by law or under these Terms of Sale and no single or partial exercise of any such right or remedy shall impair the right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time.

If any clause of these Terms of Sale is found to be invalid, illegal, or unenforceable by any court or authority, that clause or part-clause will be deleted from these Terms of Sale and the validity and enforceability of the rest of these Terms of Sale shall remain unaffected.

Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.

These Terms of Sale will be governed by and construed in accordance with the laws of the State of Ohio, without giving effect to any conflict of laws rules or provisions. You agree that any action of whatever nature arising from or relating to these Terms of Sale or the Site will be filed only in the state or federal courts located in Ohio. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action.

We may assign our rights and obligations under these Terms of Sale, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.

From time to time, we may change these Terms of Sale. A regular visit to this page will ensure awareness of any future changes. Your continued use of the Site following such change(s) shall signify your agreement to be bound by our modified Terms of Sale.

The Ọdọba Gift Voucher is available to purchase in USD.

Gift Vouchers and e-vouchers purchased in USD can be redeemed on our website.

Gift Vouchers and e-vouchers redeemed on our website must be redeemed in the currency of the voucher purchased.

Gift Vouchers expire one year from the date of purchase.

The Ọdọba Gift Voucher can be used as full or part payment for any purchase and does not have to be used in full at any one time.

Gift Vouchers cannot be returned or exchanged for cash.

If a product is returned to us that has been purchased using a Gift Voucher, the value will be refunded back onto that Gift Voucher, or a new Gift Voucher will be issued.

Offer codes cannot be used to purchase gift vouchers.

We reserve the right to amend or withdraw a promotion without notice.

For all enquiries, please contact our Customer Care team via email at info@odoba.co.

We have a 100-day return policy, which means you have 100 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, other original materials, authenticity identification card, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@odoba.co. Please note that returns will need to be sent using the label provided by Odoba. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@odoba.co.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as personalized items). We Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@odoba.co.